Privacy Policy

This content is currently under review, remains subject to change, and may be updated as necessary. Please refer to the finalized version once available.

Introduction

AIVANTI is an AI virtual assistant for sales, customer support, and user engagement from AIVANTI CORP.
We at AIVANTI CORP. respect your personal data and strive to be GDPR compliant. We are committed to the responsible use of information and protecting individual privacy rights. This Privacy Policy outlines how AIVANTI collects, uses, and protects your personal data when you engage with our services. By using AIVANTI, you consent to the data practices described in this policy.

Who are we?

AIVANTI is owned and operated by AIVANTI CORP., located at at 130 Central Avenue Suite 103, Dover, New Hampshire, 03820 USA.
For the purposes of the EU General Data Protection Regulation (2016/679) (the “GDPR”), the Swiss Federal Act on Data Protection (“FADP”), and the UK General Data Protection Regulation (the “UK-GDPR”), AIVANTI CORP. is the controller and is responsible for the Site.
This Privacy Policy explains how information about you is collected, used, and disclosed by AIVANTI CORP. and our affiliates (collectively “Aivanti”, “we”, “us” or “our”) when you visit the AIVANTI website, subdomains, and any associated web-based and mobile applications (collectively, the “Website”), as owned and operated by AIVANTI CORP.

Why do we process your data?

We process your data to provide our AI-powered virtual assistant services, which includes scraping the websites provided by you to gather the necessary information to deliver the service effectively. You can withdraw your consent at any time by emailing dataprotection@aivanti.com.
You can also object to our processing activities based on legitimate interest and request data erasure.
When using AIVANTI, we may collect the following types of personal data:

What information do we process?

When using AIVANTI, we may collect the following types of personal data:

Contact Information: Name, email address, phone number.
Company Information: Company details, including company name and location.
Usage Data: Information about how you interact with AIVANTI, including queries made and data accessed from integrated sources such as websites, FAQs, articles, and third-party platforms like Shopify and Zendesk.

How we collect and use (process) your personal information

AIVANTI collects personal information about its website visitors and customers. We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties facilitating the delivery of our services.
We process your personal data for the following purposes:

Service Provision: To provide and maintain AIVANTI and its functionalities.
Customer Support: To respond to inquiries and provide assistance.
Marketing: To inform you about updates, promotions, and relevant services based on your preferences, with your consent.
Analytics: To analyze usage patterns and improve our services.

Where is your data processed?

Your data is processed in the EU. Nevertheless, your data will always be safe and under GDPR protection, despite where it is processed. We use appropriate safeguards, such as standard contractual clauses, to ensure that personal data remains protected when transferred inside or outside our group.

Use of the Website

Our website collects certain information automatically and stores it in log files. This information may include internet protocol (IP) addresses, region or general location, browser type, operating system, and usage information about the use of our website, including a history of pages viewed. We use this information to help us design our site to better suit our users’ needs. We also use your IP address to diagnose server problems, administer our website, analyze trends, track visitor movements, and gather broad demographic information.

AIVANTI has a legitimate interest in understanding how members, customers, and potential customers use its website. This assists in providing more relevant products and services, communicating value to our sponsors and corporate members, and providing appropriate staffing.

Cookies and Tracking Technologies

AIVANTI may use cookies to enhance user experience. You can manage cookie preferences through your browser settings. We provide a comprehensive Cookie Notice describing the cookies and tracking technologies used on our website and how users can accept or reject them.

What are cookies?

Cookies are small pieces of text that are stored on your device when you visit a website. During your further visits to that website, the information stored in the cookie is sent back to the site. This allows the website to recognize you and tailor its content to your needs.

Why do we use cookies?

We use cookies for various reasons:

Functional: To tailor your experience, such as remembering details you’ve provided.
Performance: To analyze how you use our websites and monitor performance. For example, using Google Analytics to track page popularity.
Advertising: To target you with our advertising on other sites based on your interests.

How to reject and delete cookies?

Most web browsers automatically accept cookies. However, you can reject or block the use of cookies and delete all cookies currently stored on your device through your browser settings.

Legal Basis for Processing

We process your data based on:

Consent: When you provide your information voluntarily.
Legitimate Interests: To maintain and improve our services and to communicate with you effectively.

Sharing Information with Third Parties

The personal information we collect is stored in databases hosted by AWS in Frankfurt, Germany. AWS does not use or have access to your personal information for any purpose other than cloud storage and retrieval.
We may share your information with:

Service Providers: Third-party vendors who assist in providing and maintaining AIVANTI, ensuring they adhere to strict data protection standards.

We do not otherwise reveal your personal data to non-AIVANTI persons or businesses unless:

You request or authorize it
It’s in connection with AIVANTI CORP.-hosted and co-sponsored events
The information is provided to comply with the law, enforce an agreement, or protect our rights, property, or safety, or those of others
The information is provided to our agents, vendors, or service providers performing functions on our behalf
To address emergencies or acts of God
To address disputes or claims, or to persons demonstrating legal authority to act on your behalf

How long will my data be kept?

Your personal data will be retained only as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.

What are my rights?

Under GDPR, you have the following rights:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right for data portability
Right to object
Rights in relation to automated decision making and profiling
Right to withdraw your consent
Right to lodge a complaint with a supervisory authority

For more information about your rights and how to exercise them, we recommend visiting this resource from the European Commission.

Is my data secured?

AIVANTI CORP. follows reliable practices regarding data security. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our security practices are regularly reviewed and updated in compliance with GDPR standards.

Still have some questions?

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at dataprotection@aivanti.com.
By using AIVANTI, you acknowledge that you have read and understood this Privacy Policy.
We recognize that information privacy is an ongoing responsibility and will update this Privacy Notice as needed.